Product sheet · Third-party application maintenance
We keep your applications healthy: corrective, evolutive, preventive. AI speeds up diagnosis and fixes, our experts guarantee the result. You pay for a service commitment, not hours.
Lingering bugs, technical debt, dependence on a single developer, enhancements postponed for lack of time. For an SMB, the app becomes a liability. For an IT service firm, low-value run work erodes the margin and ties up profiles you would rather assign to projects.
Handling of incidents and bugs, diagnosis, fixes and delivery within a committed timeframe.
New features, business adaptations, small ongoing enhancements, prioritized together with you.
Surveillance, security updates, reducing technical debt before it breaks.
Application monitoring, alerts, tracking of availability and performance.
Recovering and keeping technical documentation up to date: you're no longer held hostage by a single person.
Architecture and roadmap recommendations to make your application last and evolve.
AI doesn't replace our experts: it takes the slow work off their hands. As a result, we resolve issues faster, for less — and we bill you for the outcome, not for hours.
Every delivery stays validated by a senior developer: AI proposes, the human guarantees.
You hand us the maintenance of your business application. We guarantee its continuity and evolution, you focus on your business.
We absorb your low-value legacy run — the one dragging down your margin — to free up your teams for project work. White-label if needed.
We take over the code, the access and the history. Technical assessment and risk mapping.
We replay known cases, secure the environment and define the service commitments.
Ticket handling, active monitoring, first enhancements prioritized together with you.
The service runs under SLA, regular reporting, gradual reduction of technical debt.
Business, bespoke or legacy applications: if it runs and it matters to you, we can take it over.
Leadership and architecture in France, development and backtesting in Madagascar, support & the run by SoftIAM. A single, French-speaking point of contact.
A short audit of your application and its code, before any commitment. We deliver an assessment and a clear service proposal.
Describe your needs in a few words: we’ll get back to you shortly.