Data entry, document processing, administrative management, customer service backoffice: a team of French-speaking operators in Madagascar, trained, supervised and managed in French.
Data entry, document processing and back-office tasks consume a considerable amount of time for your in-house teams – time that serves neither your customers nor your business development. By outsourcing them to a team of dedicated operators, you free up your staff for high value-added missions.
All high-volume operations requiring rigor, method and reliability
Enter forms, invoices, purchase orders, contracts, CRM updates.
Scanning, indexing, filing, electronic archiving
Qualifying requests, updating accounts, tracking claims.
File preparation, document verification, document validation.
Advertisements, customer reviews, user contributions, community platforms
Preparation of periodic reports, qualification of CRM databases
All our operators are native or bilingual French speakers, trained in office automation tools and the main French business software.
Depending on the complexity of the position
Spelling, syntax, business vocabulary
Advanced Excel, word processing, forms
Odoo, Zoho, Salesforce, Sage, EBP
Zendesk, Freshdesk, Zoho Desk
French accounting basics for dedicated profiles
Integration plan specific to your business
A structured process to get you started quickly and guarantee quality from day one.
Any high-volume operation that needs to be documented in the form of a procedure: invoice capture, lead qualification, document indexing, customer database updating, content moderation, verification of administrative documents. If the task can be described in writing in a few pages, we can handle it.
We combine three mechanisms: quality control by sampling on each deliverable, systematic double entry of critical data (amounts, IBAN, dates), and statistical monitoring of the error rate operator by operator with corrective action.
We work with a minimum of one half-time operator per month (around 80 hours). Below that, the cost of integration and training becomes disproportionately high. For more modest one-off needs, we can also respond via our scheduled hours offer.
Each operator signs an individual confidentiality agreement before starting up. Access to data is limited to what is strictly necessary (principle of least privilege). For personal data, processing is governed by an RGPD subcontracting agreement in compliance with Article 28. The tools used can be hosted in Europe on request.
Our backoffice and data entry teams combine France-based project management with offshore production in Madagascar. You get French quality at offshore prices, with 100 % native French-speaking teams.
Project manager, architect and business consultant based in France — single point of contact, European time zone.
French-speaking developers, operators and testers in Antananarivo — competitive daily rates, French quality standards.
French-speaking technical support based in Casablanca — extended European business hours coverage.
Describe your volumetric requirements and we’ll give you a detailed quote within 48 hours.