Product sheet · Sales administration

Your sales administration, delegated — and under control

A dedicated team in Madagascar handles your quotes, orders, invoices and follow-ups. Managed from France, powered by our AI agents. You get your selling time back without hiring.

0
hiring to manage on your side
D+1
invoicing, with no delay or oversight
100 %
of follow-ups tracked and logged
FR
dedicated French-speaking project manager
01

Sales admin eats the time of the people who sell

Entering orders, typing up quotes, issuing invoices, chasing follow-ups: this work is essential, but it doesn't need your best salespeople. For lack of time, it falls behind — and delays are costly: cash flow, disputes, reputation.

Your sales reps spend their evenings on data entry instead of selling.
Late invoices, forgotten follow-ups: your cash flow takes the hit.
Hiring a sales admin profile in-house: slow, expensive, hard to replace.
02

What we take care of

All or part of your sales administration, in your tools, following your process.

Quotes & orders

Entry, formatting, sending and tracking. Your pricing and discount rules respected.

Invoicing

Issuance, checking, sending and archiving. Invoicing at D+1, nothing overlooked.

Follow-ups & collections

Tracking due dates, follow-ups with the right tone at the right time, before delays set in.

Data entry & CRM/ERP updates

Customer, product and contract data kept clean and up to date, continuously.

Customer follow-up & support

Acknowledgements, confirmations, first-level replies, coordinating deliveries.

Sales reporting

Tracking dashboards, outstanding items, order book: visibility without the effort.

03

Human + AI: the best of both

Our AI agents speed up data entry and checking; the human team guarantees accuracy and handles the exceptions. You pay for a reliable service, not wasted hours.

AI handles the volume

Extraction from an email or a PDF, pre-filling, automatic consistency checks.

Humans guarantee it

Validation, special cases, the relationship: a dedicated person who knows your account.

You move up a level

Well-run sales admin opens the door to financial steering and automation. One building block at a time.

04

How we get started

Scoping & process handover

We document the way you work, your tools and your rules. Nothing is imposed — we adapt.

Secure access & run-in

Setting up access, starting in tandem on a pilot scope, adjustments.

Gradual ramp-up

We widen the scope at the pace of your confidence. You stay in control at every step.

Run & continuous improvement

Service in steady state, regular reporting, a French project manager as your single point of contact.

05

A flexible commitment

Fixed-fee or dedicated time (FTE)
Start on a pilot scope
Ramp up at your own pace
No imposed long-term commitment
Reversible: your data and processes stay yours
Ideal for small businesses of 1–20 people
06

One group, three roles

Steering and quality assurance in France, sales admin production and data entry in Madagascar, support by SoftIAM. A single, French-speaking point of contact.

The head

Ezway Technology

France
  • Steering, client relationship & single point of contact
  • Process scoping & quality assurance
  • End-to-end contractual responsibility
Production & data entry

Ezway Madagascar

Antananarivo
  • Processing quotes, orders & invoices
  • Data entry & updates
  • Follow-ups & tracking of outstanding items
Support & run

SoftIAM

Morocco
  • Supervision & service continuity
  • Extra capacity for activity peaks
  • Support & request handling
GDPR compliance & confidentiality
Logged access, defined scope
Your tools, your data stay with you

Give your sales team their time back

A 30-minute conversation to scope your sales administration, a pilot scope to test risk-free. We show you the gain from the very first month.

Let's talk about your project

Describe your needs in a few words: we’ll get back to you shortly.