Product sheet · Ezway Technology
We build AI agents dedicated to a specific business function — finance, customer relations, sales — plugged into your data and driven from a single console. Not a generic chatbot: a digital colleague that delivers a result.
A consumer assistant knows neither your data, nor your rules, nor your processes — and it makes things up when it doesn't know. An Ezway specialized agent is scoped to a business function, connected to your systems, framed by guardrails, and it acts: it writes, calculates, alerts, generates a document, triggers an action.
Answers "in general", without your figures, without traceability.
Answers from your data, cites its sources, stays auditable.
You copy-paste and rework the output by hand.
Quote generated, follow-up sent, alert pushed — on its own.
Four proven families. We scope one to start, then add the next ones once the value is proven — all driven from the CPO.
Reads your figures, explains what's moving and tells you where to look before it gets expensive.
Answers recurring requests from employees, members or customers, 24/7, in the right tone — and hands off to a human when needed.
Turns a customer request into a structured quote in minutes, at the right price, ready to send — while the salesperson sells.
The console that drives all your agents from one place: who does what, at what cost, with what result — and a human who keeps control.
ERP, accounting, CRM, emails, files: the agent reads where the information lives, with no forced migration.
Scope, tone and rules are set. It says "I don't know" rather than making things up, and cites its sources.
Generate a document, send a follow-up, open a ticket, raise an alert — with human validation where needed.
This is our difference. Some decisions cannot — and should not — be 100 % automatic. Every agent is backed by a dedicated human team; our dedicated teams handle backtesting, validate sensitive cases and take back control outside the lane. A hybrid agent + human model, supervised from the CPO.
We replay the agent on your known history. The team checks the accuracy of the outputs before opening the floodgates.
Major quote, delicate reply, high amount: a human validates before it's sent. The agent proposes, the person decides.
Regular sampling of answers: the team corrects, refines and retrains the agent on an ongoing basis.
A case steps outside the agent's lane? A human takes over immediately — and the agent learns from how it was handled.
All-AI misses the rare cases and exposes you. All-human is expensive and doesn't scale under load.
We combine the two: AI absorbs the repetitive volume, the team guarantees reliability where mistakes are costly. You get the speed of the machine and human judgment — without ever losing control.
Together we choose the agent with the most value and define precisely what it must produce.
Secure connection to your data and setting of rules: scope, thresholds, authorized actions.
We train the agent on your examples, adjust the tone and format, and test before opening the floodgates.
The agent runs, supervised from the console. A French-speaking project lead remains your point of contact.
Value proven on the first agent → we activate the next one. Everything stays driven from the same place.
Your data is never used to train a public model. You keep control, and the agent stays supervisable and reversible.
Ezway is an integrator first: if the data exists somewhere, we go and get it — without forcing you to change tools.
30 minutes to identify the most profitable agent for you, and a demo on a real case from your company. No commitment.
Describe your needs in a few words: we’ll get back to you shortly.