IT outsourcing at competitive TJM: developers and helpdesk in hybrid mode France-Madagascar-Morocco

Strengthen your IT teams with our Madagascar developers (production) and our Morocco helpdesk (N1-N3 support). Fee-for-service, fixed-price or TPAM – 100% French-speaking management.

Our proposal

Why outsource to Madagascar and Morocco?

Madagascar has a pool of French-speaking developers trained to European standards, with the same time zone as France. Morocco offers an excellent French-speaking helpdesk and technical support network. The combination of the two countries covers the entire IT chain at competitive cost, without cultural compromise.

Our commitment

4 ways of working with our teams

Choose the mode that suits your needs and your internal management maturity.

Month-by-month

One or more developers dedicated to your project, billed by the month. Managed by your team.

Project package

Commitment to a defined deliverable, at a fixed price. Ideal for tight projects.

TMA

Corrective and evolutionary maintenance of an existing application, with SLA commitment.

Helpdesk

N1, N2 and N3 user support by our SoftIAM Morocco team, in French.

Scheduled hours

Hourly billing for highly fluctuating or one-off requirements.

One-off assignment

For activity peaks (campaigns, year-end, digitalization projects).

Available profiles

Mobilizable technical profiles

Our pool covers most French-speaking IT needs. For rarer skills, activation within 2 to 3 weeks.

PHP / Laravel / Symfony developers

unior à senior, e-commerce and business applications

Python / Django developers

Backend and automation

JavaScript / React developers

Next.js, Vue.js, modern frontend

Odoo developers

Python + JavaScript Owl, customized modules

Advanced WordPress developers

ACF, Bedrock, custom themes

DevOps / SysAdmin

Docker, Linux, OVH, Azure, supervision

Zoho integrators

Configuration and Zoho Creator

N1-N3 helpdesk technicians

French-speaking user support, Casablanca

Technical project managers

Agile management, French speakers, based in France
In addition to developers, designers and project managers, we also operate offshore QA and automated testers to secure your releases.
Installation

How to start a mission

A structured process to deploy the right profile in your team in 2 weeks.

1

Defining your needs

Scoping workshop: profile, experience, technologies, duration, mode of engagement.

2

Preselection

We present you with 2 to 3 qualified CVs within 5 working days.

3

Technical maintenance

You validate profiles by video interview. Technical tests available on request.

4

Onboarding

Integration with customer tools (Slack, Jira, GitHub), access, team presentation.

5

Continuous control

Project manager in France, weekly updates, monthly activity reports.

You're wondering

Frequently asked questions about outsourcing

What technical profiles are available?

We mobilize web developers (PHP, Python, JS), Odoo developers, Zoho integrators, DevOps, system administrators and helpdesk technicians. For rarer skills (data engineering, cybersecurity, native mobile), we activate our extended pool within 2 to 3 weeks.

For a standard profile (web developer, N1-N2 helpdesk), we generally start within 2 weeks. For an expert profile (senior DevOps, confirmed Odoo developer), allow 3 to 4 weeks.

No. All our employees in Madagascar and Morocco are native French speakers or bilingual. French is the in-house working language. We rigorously select profiles on oral and written quality before any start-up.

Yes. Our contracts include a commitment to confidentiality, an RGPD-compliant data processing framework and we operate on infrastructures hosted in Europe (OVH, Outscale) for all personal data processing.

ESN Franco-Malgache

Modèle hybride France & Madagascar

Nos équipes Outsourcing IT combinent pilotage France et production offshore à Madagascar. Vous bénéficiez de la qualité française aux prix offshore, avec des équipes 100 % francophones natives.

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Pilotage France

Chef de projet, architecte et consultant métier basés en France — interlocuteur unique, fuseau européen.

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Production Madagascar

Développeurs, opérateurs et testeurs francophones à Antananarivo — TJM compétitif, qualité française.

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Helpdesk Maroc

Support technique francophone basé à Casablanca — couverture horaire européenne étendue.

100 % francophones natifsConformité RGPDContrat droit français

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